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THE DRS DIFFERENCE

 

In the insurance world, there are many firms to choose from. So, what makes DRS different. The
answer is in the basic principles that guide us:
Integrity
Professionalism
Dedication to Service
Whether it is a simple General Liability policy or a complex Reinsurance placement…at DRS, you can
expect a different approach…
Expect a Risk Management Approach. Risk Transfer through the purchase of insurance is not
the only way to manage risk. We can help you set policies and procedures to reduce or
eliminate your exposure.
Expect us to Listen. We provide you with solutions when you tell us what you want to achieve.
It sounds simple, but this is often overlooked in our industry. Many brokers assume that saving
premium dollars is the only goal…often at the cost of coverage.
Expect to be Involved in the Process. We represent your business in the insurance marketplace
and need your input to make the best presentation to the industry. We will get to know your
business.
Service
Our staff is committed to handling your service requests in a prompt and professional manner. Our
turnaround time on Certificates is 24 hours or less. We have personnel dedicated to ensuring that your
requests are handled in a timely fashion and that we can accommodate those “rush” situations.
Claims
Insurance is a Promise to Pay…a contract of indemnity between the Insured and the Insurer. We
handle each claim personally…tracking the progress with the Insurer and intervening on your behalf as
needed. At DRS, we feel claims handling is an integral part of our commitment to you…our service is not
complete until your claim is properly handled and closed.

 

In the insurance world, there are many firms to choose from. So, what makes DRS different. The answer is in the basic principles that guide us:

Integrity     Professionalism     Dedication to Service

Whether it is a simple General Liability policy or a complex Reinsurance placement…at DRS, you can expect a different approach…

 

Expect a Risk Management Approach. Risk Transfer through the purchase of insurance is not the only way to manage risk. We can help you set policies and procedures to reduce or eliminate your exposure.

Expect us to Listen. We provide you with solutions when you tell us what you want to achieve. It sounds simple, but this is often overlooked in our industry. Many brokers assume that saving premium dollars is the only goal…often at the cost of coverage.

Expect to be Involved in the Process. We represent your business in the insurance marketplace and need your input to make the best presentation to the industry. We will get to know your business.

 

Service

Our staff is committed to handling your service requests in a prompt and professional manner. Our turnaround time on Certificates is 24 hours or less. We have personnel dedicated to ensuring that your requests are handled in a timely fashion and that we can accommodate those “rush” situations.

 

Claims

Insurance is a Promise to Pay…a contract of indemnity between the Insured and the Insurer. We handle each claim personally…tracking the progress with the Insurer and intervening on your behalf as needed. At DRS, we feel claims handling is an integral part of our commitment to you…our service is not complete until your claim is properly handled and closed.